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Strider Signature V5

QUESTION:

What's included with the purchase of a Strider Signature V5 stroller?

ANSWER:

- Stroller frame
- Main seat & canopy
- All terrain wheels
- Bassinet (mattress, liner & boot cover)
- Extenda basket extension
- Stroller organiser bag
- Arm bar
- Harness pads
- Click & GO™ adaptors for bassinet & Britax travel system mode use


QUESTION:

Where can I find the Strider Signature V5 instruction manual?

ANSWER:

For all product related information, please refer to the Strider Signature V5 Instruction Manual on the link below.

Strider Signature V5 Manual


QUESTION:

Which Baby Capsules are compatible with Strider Signature V5 stroller?

ANSWER:

The Strider Signature V5 Main/Top Seat is ONLY compatible with the following baby capsules:

- Steelcraft Baby Capsules (no adaptors req)
- Britax Safe-n-Sound Unity baby capsules(adaptors incl)
- Maxi-Cosi Mico (adaptors sold separately)
- Nuna Klik plus (adaptors sold separately

The Strider Signature V5 Second/Bottom Seat is ONLY compatible with the following baby capsules:

- Steelcraft Baby Capsules (no adaptors req). Not suitable for twin capsule mode, only with the main seat on top configuration.
- Britax Safe-n-Sound Unity baby capsules (no adaptors req). Suitable in any tandem travel system configuration.
- Maxi Cosi Mico (adaptors sold separately). Only suitable for twin baby capsule mode.
- Nuna Klik plus (adaptors sold separately). Only suitable for twin baby capsule mode.

 


QUESTION:

Can you have 2 Baby Capsules one the Strider Signature V5 stroller?

ANSWER:

Yes the Strider Signature V5 can take 2 Britax Safe-n-Sound Unity baby capsules (adaptors incl for main/top seat & not req for second/bottom seat)

The Main/Top Seat is compatible with the following baby capsules:

- Steelcraft Baby Capsules (no adaptors req)
- Britax Safe-n-Sound Unity baby capsules (adaptors incl)
- Maxi-Cosi Mico (adaptors sold separately)
- Nuna Klik plus (adaptors sold separately)

PLEASE NOTE: The Strider Signature V5 Second/Bottom Seat is ONLY compatible with Britax Safe-n-Sound Unity baby capsules (no adaptors req).


QUESTION:

What is Extenda™ Basket?

ANSWER:

Our innovative Extenda™ Basket allows for extra storage room and easy access. Our integrated basket divider offers a way to separate your groceries from your baby essentials while in singe mode and can be used as a footrest divider while in tandem mode.

Please refer to How To Videos: ATTACH BASKET EXTENSIONREMOVE BASKET EXTENSION


QUESTION:

How many configurations does the Strider Signature V5 have?

ANSWER:

The Strider V5 Signature has 4 Single and 7 Tandem configurations with multiple adjustments to suit your growing family needs. 


QUESTION:

How do I convert my Strider Signature V5 into a Tandem stroller?

ANSWER:

To convert your Strider Signature V5 into a tandem stroller you will need to purchase a Strider V5 Signature Second Seat. The second seat includes a seat, canopy, harness pads, seat extenders and wheel mudguards.

Please refer to How To Videos: ATTACH SECOND SEATREMOVE SECOND SEAT


QUESTION:

Will the Strider Signature V5 fit through a standard doorway?

ANSWER:

Yes, the width of the Strider Signature V5 in Single & Tandem mode is 63cm.


QUESTION:

Can I fold my Strider Signature V5 with the upper seat on?

ANSWER:

Yes, the Steelcraft Strider V5 Signature can be folded with or without the seat on to suit your convenience.


QUESTION:

Can you fold the Strider Signature V5 with the second seat on?

ANSWER:

Yes, you can. However, we recommend removing both seats of the frame to make it easier to lift and carry.


QUESTION:

How many Click & Go Signature Bassinets can you have on the Strider Signature V5?

ANSWER:

The Strider Signature V5 can only have one Click & Go Signature Bassinet on the main/top seat. If you have twins you can still use a Strider Signature V5 Second Seat for your second baby as the seat is suitable for newborns from 0 - 17 kgs (newborn to 3.5 years approx.).

Click & Go SIgnature Bassinet - SingleClick & Go Signature Bassinet Tandem


QUESTION:

Can you fold the Strider Signature V5 with the bassinet on?

ANSWER:

No, the Click & Go Bassinet must be removed from the Strider Signature V5 stroller first before folding.


QUESTION:

Is there a boot cover available for the Strider Signature V5 main and second seat?

ANSWER:

No, there is no boot cover available for Strider Signature V5.


QUESTION:

Can I use a toddler buggy/skate /stand on board with the Strider Signature V5 stroller?

ANSWER:

Steelcraft strollers have not been tested with any toddler buggy /skate /stand on board attachments, therefore we don’t recommend the use of them with our products as we can not guarantee this is safe.


QUESTION:

Can I run with the Strider Signature V5 stroller?

ANSWER:

Running is not recommended with the Strider Signature V5 stroller.


QUESTION:

How do I clean and do maintenance on my Strider Signature V5 stroller?

ANSWER:

Please refer to the Stroller Care & Maintenance section.



QUESTION:

What is the warranty on the Strider Signature V5 stroller?

ANSWER:

The Strider Signature V5 has a Lifetime Warranty.

 


QUESTION:

What are Product Label & Traceability Label and where do I find it in the Strider Signature V5?

ANSWER:

The Product Label contains the Item/Product/CAT number and Barcode.
The Traceability Label contains the batch number and DOM date of manufacturer.

 

To find them on your Strider V5 Signature stroller


QUESTION:

How do I order any spare parts for the Strider Signature V5?

ANSWER:

All spare parts can be ordered from our Customer Support Team via email at:
[email protected]


QUESTION:

Am I able to just purchase a Strider Signature V5 frame?

ANSWER:

No, the Strider Signature V5 can only be purchased as a  complete unit, which includes frame, main seat and bassinet.


QUESTION:

Does the previous Strider Signature Second Seat model fit in the new Strider Signature V5 stroller frame? And does the new Strider Signature V5 Second Seat fit the previous Strider Signature stroller frame?

ANSWER:

Yes, the previous Strider Signature Second Seat model will fit the new Strider Signature V5 stroller frame and visa versa. However, the fashions are different in terms of colours and fabrics, also the canopy shape has changed slightly therefore seats will look slightly different, but can still be used if you wish to.

Please note: The second seat frame is also used as a baby capsule frame. The previous Strider Signature Second Seat model was suitable for Steelcraft baby capsule only, the new Strider Signature V5 Second Seat model can only accommodate Britax Unity Baby capsule.


QUESTION:

How to attach the Britax Unity Baby Capsule to the Strider Signature V5 Main Seat & Second Seat frame?


QUESTION:

How do I fold and unfold my Strider Signature V5 stroller?

ANSWER:

Please refer to How To Videos: FOLDINGUNFOLDING


QUESTION:

How to attach & remove the Main / Top Seat from the Strider Signature V5 frame?

ANSWER:

Please refer to How To Videos: ATTACH SEATREMOVE & REVERSE SEAT


QUESTION:

Strider Signature V5 vs Strider Signature, what's new?

ANSWER:

Please watch Strider Signature V5 new features here. 


QUESTION:

Are there any optional accessories available for the Strider Signature V5 stroller?


QUESTION:

How do I attach & remove the wheels off the Strider Signature V5 stroller?

ANSWER:

Please refer to the How to Video: ATTACH / REMOVE


QUESTION:

How do I attach & remove the wheel guards from the Strider Signature V5 frame?

ANSWER:

Please refer to the How to Video: ATTACH / REMOVE