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General Product Questions

QUESTION:

What is the warranty on your child restraints?

ANSWER:

Please refer to our Warranty advice found on this website.


QUESTION:

Can you fit two Infant Carriers on a Strider Compact?

ANSWER:

Yes, you will need to use the frame of the second seat to allow fitment of the Steelcraft Infant Carrier or similarly the Unity Infant Carrier lower frame adaptor to allow fitment of the Unity 2010 series (with adaptors) or 2013 series.


QUESTION:

I'm very SID's aware and wanted to know how breathable the bassinet is? Is it suitable to leave a baby sleeping in it?

ANSWER:

We do not recommend that you leave your baby unsupervised or overnight in the bassinet.


QUESTION:

Can I use my restraint overseas?

ANSWER:

Many countries have laws for using child restraints and their standards differ from Australia. Laws vary from country to country and even state to state. Countries with strong laws are European countries, USA, Canada, Japan and South Africa.

Many vehicles around the world are not yet fitted with a child restraint upper anchorage point or fitting thus to use an Australian seat an upper anchorage fitting needs to be installed. There will be no fittings in Taxis and most rental cars. In many developing countries there are no seat belts in which case a child restraint is of no use at all.

New Zealand accepts child restraints made in Australia to the joint Australian and New Zealand Standard and there is an understanding of the upper anchorage strap and vehicle fittings. Despite this it is worthwhile asking for a rental vehicle that is suitable for Australian Child restraints and it has an upper anchorage (tether strap) fitting in the vehicle.


QUESTION:

Can my baby sleep overnight in their Strider Compact Bassinet?

ANSWER:

Yes - The Strider Compact and Flexx bassinets have been tested and approved for overnight sleeping.


QUESTION:

How long can I leave my baby in my baby capsule/car seat?

ANSWER:

Do not leave your child in the baby capsule/car seat for extended periods.