What is a convertible car seat?
A convertible car seat is a child seat that "converts" from rear facing for infants and small toddlers to forward facing for children. Britax convertible car seats can accommodate children from birth up to approx. 4 years of age.
What should I do if my Energy-Absorbing Foam breaks on my car seat?
Can I still use the seat with the broken foam while I wait to receive my replacement foam?
Yes. The seat is still structurally safe to use as long as the foam is positioned in the same place in which it was intended. Sometimes taping the foam in place is suggested in order to prevent it from moving. Taping the foam does not compromise the safety of the car seat.
Can I use an inflatable seat belt to install my Britax car seat?
Please view our Inflatable Seatbelt Policy which provides details of fitment with all Britax car seats.
How do I adjust the harness on my convertible car seats?
We would suggest that you refer to your instruction manual for full details on your seat.
How does my child benefit from a seat lined with Energy-Absorbing Foam?
Injuries may occur when crash forces make contact with your child. Energy-absorbing foam is used to absorb some of those crash forces, keeping your child from absorbing them and therefore minimising injury.
How does the Energy-Absorbing Foam work?
The energy-absorbing foam deforms during a crash when your child makes contact with it. At the point of contact, the foam crushes; the energy required to crush the foam is absorbed by the foam instead of your child.
When is it appropriate to remove the reversible insert?
The Infant Safety Cushion™ is to be used when rearward facing for smaller babies until their shoulders reach the lower shoulder height marker. By removing the cushion this will create more room. Remain rearward facing until the child reaches the lower shoulder height marker when the cushion has been removed. Inserts should be removed when you turn your child to a forward facing restraint.
What is the correct position of the AHR Headrest?
The correct position for the AHR Headrest is when the shoulder harness is positioned in alignment with your child's shoulders, coming from above or inline with the child's shoulders.
My car seat is 10 years old. What should I do with it now?
We recommend that restraints over 10 years old be discarded. Britax currently does not offer a recycling program, but you may want to contact your local recycling facility to see if the seat can be recycled.
When you discard a car seat, be sure to cut off all of the harness and top tether, cut the cover, remove or black out the serial number and manufacture date, and write “trash, do not use” on the car seat shell.
I'm flying overseas is my seat approved for airline use?
Some restraints may only be used on board aircraft in accordance with the aircraft procedures, and any directions from the aircraft operator, pilot or crew. Inform the aircraft operator that a child restraint is intended to be used on the aircraft when booking the flight as the child restraint may not be suitable for use in that operator’s aircraft. Most current seats will have a green Aircraft label which states it is recommended by the Civil Aviation Safety Authority of Australia and the Civil Aviation Authority of New Zealand. Please contact our customer care team on 1300 303 330 for further advise.
Can you purchase an insert for a convertible car seat?
We don’t sell separate parts of the trim but you may be able to purchase the complete cover set.
Why does my baby have to travel rearward facing?
In a frontal accident it is safer to spread the forces of an accident across a fully supported back than to be suspended in a harness. Additionally a baby’s head is largely unsupported and vulnerable to being thrown violently forward if in a forward facing restraint.
Is an Infant Carrier better than a Convertible Seat?
Convertible Car Seats and Infant Carriers are tested to comply with the Australian Standard. The major advantage of an Infant Carrier is that the baby can be moved into and out of the car without being disturbed - enabling you to be out and about. Your purchase decision should be based on suitability for child together with size (fitment in smaller car), features (seat saver, canopy, support inserts, harness pads), materials (feel of fabrics), and ease of fitting. Both will protect your child in an accident.
When installed rear-facing, the child car seat / baby capsule (infant carrier) / convertible seat touches the back of the front vehicle seat. Is it ok?
After your car seat / baby capsule (infant carrier) / convertible seat is securely installed rear-facing, you may move the front vehicle seat back JUST until contact is made with the child restraint car seat.
Why does the foam sometimes break when the seat has not been involved in an accident?
In the life span of a car seat, it is possible that components may be affected by wear and tear or breaking. Britax has replaceable parts available to our consumers to ensure their product functions in the safest manner for the life of the seat.
Can I purchase and use any Britax restraints available through other countries?
Although the Britax is in other countries, any Britax car seats which do not meet the AUS/NZ standard cannot be used here in Australia as the traffic rules in all states require child restraints to comply with the Australian Standard AS/NZS1754 and in some states required certification (the 5 tick mark used on all Australian seats).
How long can I leave my baby in my baby capsule/car seat?
Do not leave your child in the baby capsule/car seat for extended periods.