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Britax Contact Information

Customer Service

If you have questions or concerns and would like to speak with a Britax representative directly, please call our Customer Service department at 1300 303 330. They can assist in answering questions about warranty coverage and product specifications, as well as technical questions about installation and more.

Phone: 1300 303 330
Email: au-custserv@britax.com

Hours of operation:
Monday to Friday: 9:30 am - 5:00 pm (AEST)


Mailing Address:
Britax Childcare Pty Ltd
PO Box 147
Sunshine VIC 3042
Australia


Media Inquiries

Questions from members of the media, including blogger inquiries regarding product reviews, should be directed to our media contacts.

Media Inquiries


Employment Inquiries

Interested in working for Britax? Click on the link below to see which positions are currently available and how to submit your resume for review.

Employment inquiries


Unsolicited Product Ideas

Britax Childcare Pty Ltd. does not accept unsolicited ideas from external parties. We appreciate the time and effort involved in creating an idea and we apologize for any disappointment this has caused. We wish you continued success in your future endeavors. Please be assured that any submissions you may have shared have not been and will not be reviewed by anyone involved in product development, and no copies or reproductions will be made.